Beam Line Schedule for Macromolecular Crystallography
I do not have scheduled beam time. Who should I contact?

E-mail general facility questions to Lisa Dunn.

I have scheduled beam time. Who will be supporting the beamline?

Use the calendar and the staff legend to find the staff scientist assigned to assist you during your beam time. Full contact information for staff members can be found here.

I have questions about my upcoming scheduled beam time.

Send email directly to your assigned support staff scientist for inquiries about our facilities, experimental capabilities or related topics. Additionally, please review our facility documentation.

When does my shift start and end?

Once you are scheduled, you will be sent an e-mail with the official start and end time for your beamtime. Support staff will let you know if there are any changes to the start and end time or if the beamline becomes available ahead of schedule.

I have active beamtime. How do I contact support staff?

Use the cell phone table to look up the cell phone number associated with your beam line. Before you call, please read the policy for contacting user support.

It is past normal support hours and my assigned support person is not responding. What should I do?

If your support person has become unavailable after hours to help with a beamline problem, it is possible to send a text to the "After Hours Support Pool" phone number: 1 209 730 6640. Please indicate the beamline and a brief description of the problem. (If you resolve the problem before a response, text back that you no longer need help.) Texts sent to this number outside of normal working hours are voluntarily monitored by a larger pool of staff, thereby increasing the odds of receiving help before the next day.

Aina Cohen
Ailiena Maggiolo
Clyde Smith
Darya Marchany-Rivera
Irimpan Mathews
Silvia Russi
Tzanko Doukov
BeamlineCell
BL12-2 (+1-650) 714-9414
BL12-1 (+1-650) 714-9405
BL9-2 (+1-650) 714-9417
BL7-1 (+1-650) 283-4556
BL14-1 (+1-650) 307-4151
Weekends (any beamline)(+1-650) 714-9411
After Hours Support Pool(+1-209) 730 6640 (texts only)
Oct 2022 BL12-1 BL12-2 BL14-1 BL9-2 BL7-1
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